The security of your personal information is our top priority. Learn more in the 21hbajee Privacy Policy about how we collect, use, and safeguard your data.
A quick overview of the steps we take to protect your information at 21hbajee.
All your data is protected with 256-bit SSL encryption. From login to payment — every transaction is fully encrypted.
21hbajee never sells your personal data to third parties. Your information is used solely to improve our services.
Your data is stored on secured servers. Regular security audits and penetration testing are conducted.
Only the information strictly necessary to provide our services is collected. We never ask for anything beyond that.
You can view, update, or request deletion of your data at any time.
You can unsubscribe from promotional emails or notifications at any time.
Our Commitment: Your privacy matters deeply to us at 21hbajee. This policy is written in plain language so you can clearly understand how your information is handled.
This privacy policy applies to all services on the 21hbajee platform. When you visit our website, create an account, or use our mobile app, we collect certain information. This policy explains in detail what data we collect, why we collect it, and how it is used.
The 21hbajee privacy policy is built in accordance with internationally recognized data protection standards. By using our platform, you are deemed to have automatically consented to this privacy policy.
This privacy policy may be updated at any time. For significant changes, we will notify you by email, and the date of the update will be shown at the top of the page.
21hbajee only collects information necessary to provide our services. We never ask for data we don't need. The types of information we collect are described below.
| Data Type | Example | Purpose |
|---|---|---|
| Identification Information | Full name, date of birth | KYC verification and age confirmation |
| Contact Information | Mobile number, email | Account verification and notifications |
| Login Credentials | Username, encrypted password | Account Security |
| Identity Documents | NID, passport number | Identity Verification (KYC) |
| Address | District, Division | Account Profile |
When you use the 21hbajee platform, certain technical data is collected automatically. This information is used to keep the platform running smoothly and to improve your experience.
Financial transaction data is collected during deposits and withdrawals. However, 21hbajee never collects your full mobile banking PIN or password — only the transaction reference number and amount are recorded.
Good to Know: 21hbajee will never ask for your full password, OTP, or mobile banking PIN over the phone or by email. Stay alert if you receive any such request.
21hbajee uses collected data only for specified purposes. Your information is never used for any other purpose without your consent.
Your Preference: To stop marketing communications, you can opt out at any time through your account settings or by contacting our support team.
21hbajee never sells or rents your personal data. In limited cases, certain information may be shared with specific third parties — always with the goal of maintaining the quality of service you receive.
| Scenario | Recipient | Reason |
|---|---|---|
| Payment Verification | Mobile Pay, Nagad, Rocket | To process transactions |
| Identity Verification | KYC Service Provider | To verify documents |
| Technical Services | Hosting & IT Infrastructure | Platform Operations |
| Legal Obligations | Regulatory Authorities | By court order or legal mandate |
21hbajee has formal agreements in place with all third-party service providers. They may only use data for specified purposes and are required to comply with strict data protection standards.
To Be Clear: 21hbajee never sells your data to advertising companies or data brokers.
21hbajee uses cookies on its website. Cookies are small data files stored in your browser that help make the platform more efficient and personalized.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.
Your data at 21hbajee is retained for as long as your account remains active. Even after account closure, certain information may be kept for a defined period for the following reasons:
Once the retention period expires, your data is permanently deleted or fully anonymized.
Every 21hbajee user has full control over their own data. Your rights are detailed below:
To exercise any of these rights, please contact our support team. We typically process requests within 30 days.
21hbajee strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors. If a parent or guardian believes their child's data has been collected by mistake, please contact our support team immediately — we will take prompt action.
Warning: If an account belonging to anyone under 18 is identified, it will be suspended immediately and all associated data will be permanently deleted.
21hbajee has adopted advanced technical measures to protect your data. Our security layers are outlined below:
That said, no online system can guarantee 100% security. We recommend using a strong password and never sharing it with anyone.
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team:
We typically respond to all privacy-related requests within 72 hours. For urgent matters, reaching out via Live Chat will get you the fastest response.
Our Commitment: At 21hbajee, your privacy is not just a policy — it is our responsibility. Your trust is our greatest asset.
Find answers to the most frequently asked questions about our privacy policy here.
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